Disputes

Order disputes and financial adjustments

Open · 1Under Review · 1Resolved · 2Escalated · 1

DSP-401 · Item not received

GN-ORD-5508 · Ignite Campus Fest

Under Review
Customer
Ananya Rao
Vendor
Campus Crate
Order value
₹660
Adjustment
—
Evidence
No delivery scan
Resolution
Pending vendor response

DSP-402 · Partial fulfilment

GN-ORD-5507 · Bharat Design Awards

Escalated
Customer
Design Council
Vendor
Saffron Table
Order value
₹96,000
Adjustment
₹-28,800
Evidence
28 of 40 hampers delivered
Resolution
Proposed 30% credit

DSP-403 · Damaged packaging

GN-ORD-5502 · Arya & Kabir Wedding

Resolved
Customer
Nikhil Malhotra
Vendor
Kalakriti Studio
Order value
₹4,800
Adjustment
₹-2,400
Evidence
Photos submitted
Resolution
Replacement shipped

DSP-404 · Refund requested

GN-ORD-5506 · Meher Naming Ceremony

Resolved
Customer
Iyer Family
Vendor
Terra Green Gifts
Order value
₹960
Adjustment
₹-960
Evidence
Event cancelled
Resolution
Full refund issued

DSP-405 · Voucher not redeemed

GN-ORD-5505 · Startup Investor Meet

Open
Customer
Nexus Ventures
Vendor
PixelPerk Digital
Order value
₹12,000
Adjustment
—
Evidence
Redemption log missing
Resolution
—